Privacy Policy for The W Broker

Effective Date: September 9, 2026

The W Broker (“The W Broker,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, maintain, and protect information when you visit our website, use our services, submit an inquiry, request information about a property, communicate with us, or receive communications from us, including SMS/text messages.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website or communicate with us.

This information may include:

Your name
Email address
Telephone or mobile phone number
Property-related information
Information contained in inquiries, applications, requests, or other communications you submit to us
Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of your visit
Referring website or page
Other technical or usage information made available through your browser or device

2. How We Collect Information

We may collect information through:

Contact forms on our website
Property inquiry forms
Applications and other online forms
Email communications
Telephone communications
SMS/text-message communications
Information you provide when requesting information about a property or our services
Cookies and similar technologies
Other interactions with our website or business

You are generally able to browse our website without directly providing personal information. However, certain features and services may require you to provide information such as your name, email address, or telephone number.

3. How We Use Your Information

We may use the information we collect to:

Respond to your questions and requests
Communicate with you regarding properties, listings, appointments, applications, and real estate services
Provide information or services you request
Communicate with you by telephone, email, or SMS when you have provided appropriate consent
Send requested property updates, listing information, or other communications
Improve our website, services, and customer experience
Maintain and administer our website
Prevent fraud, abuse, or unauthorized activity
Maintain business and transaction records
Comply with applicable laws, regulations, legal processes, and governmental requests
Carry out other legitimate business purposes consistent with this Privacy Policy

4. SMS / Text Messaging

If you provide your telephone number and separately consent to receive SMS/text messages from The W Broker, you agree to receive text messages from us concerning our services, properties, listings, inquiries, appointments, updates, and other business-related communications.

Message and data rates may apply. Message frequency varies.

SMS messages are sent only to individuals who have opted in or otherwise provided appropriate consent to receive such communications.

SMS Opt-In

When SMS consent is offered through our website, the customer will be provided with a clear SMS consent checkbox associated with the telephone number field.

The SMS consent checkbox will not be pre-selected.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services from The W Broker.

SMS Opt-Out

You may stop receiving SMS messages from The W Broker at any time by replying STOP to the SMS message you received.

After receiving a STOP request, we will process the opt-out request and stop sending SMS messages to that number, except where a message is necessary to confirm the opt-out or otherwise permitted by applicable requirements.

You may provide consent again in the future if you wish to receive SMS communications.

SMS Help

If you need assistance with SMS communications, reply HELP to the number from which you received the message or contact The W Broker using the contact information below.

SMS Consent and Privacy

We do not sell or share your mobile telephone number or SMS consent information with third parties for their own marketing purposes.

Your telephone number and SMS-related information may be used by The W Broker and by service providers that assist us with our business communications, website, telecommunications, or SMS services, solely as necessary to provide those services or as otherwise permitted by law.

5. Privacy of Your Information

We are committed to protecting the personal information you provide to us.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

6. Sharing and Disclosure of Information

We do not sell your personal information.

We also do not share your mobile telephone number or SMS consent information with third parties for their own marketing purposes.

We may disclose personal information when reasonably necessary to operate our business or provide services to you, including to service providers who assist us with:

Website hosting and maintenance
Telecommunications and SMS messaging
Email communications
Information technology
Website analytics
Customer service
Business administration

These service providers may access information only as reasonably necessary to provide services to us and are expected to handle information appropriately.

We may also disclose information when required or permitted by law, including in response to legal process, governmental requests, court orders, or to protect the rights, property, safety, or security of The W Broker, our clients, website visitors, or others.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, understand how visitors use our website, improve website functionality, and provide a better user experience.

Cookies may collect information such as browser type, pages visited, approximate usage patterns, and other technical information.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

8. Third-Party Services and Links

Our website may contain links to third-party websites, services, platforms, or resources.

The W Broker is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website or service you visit.

9. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information, subject to applicable legal requirements
Request information about how your information is used
Opt out of certain communications
Withdraw SMS consent at any time by replying STOP

To make a privacy-related request, please contact us using the information below.

10. Communications Preferences

You may choose not to receive certain communications from us.

For SMS communications, you may opt out at any time by replying STOP.

For assistance with SMS communications, reply HELP or contact us directly.

Opting out of marketing or other communications does not necessarily prevent us from sending communications that are necessary to complete a transaction, respond to a request, provide a service, or comply with legal obligations.

11. Information Concerning Children

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

12. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, communicate with you, maintain appropriate business records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect information.

Your continued use of our website after changes are posted constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, our use of your personal information, or our SMS/text-messaging practices, please contact us:

The W Broker

309 Rutledge Street, Suite 2A
Brooklyn, NY

Phone: (718) 701-7557
Email: info@thewbroker.com
Website: TheWBroker.com

For SMS assistance, you may also reply HELP to a message you received from The W Broker.

To stop receiving SMS messages, reply STOP at any time.